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Ask the Aid Advisor

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If you haven't found the answer to a specific question, Ask the Aid Advisor can help. Use this form to submit your question and receive a response via email from a financial aid professional - more than 100 financial aid administrators from across the US have kindly volunteered to answer questions.

To ask your question, fill out all of the information below. Be specific, give details and make sure your email address is correct, otherwise you won't receive a response. You will receive an email response within two weeks.

Before using this form, you should try asking:

  • Your high school guidance counselor, if you're still in high school. Many guidance counselors are extremely knowledgeable about financial aid.
  • The financial aid administrator at the school you plan to attend or are already attending. They're the best source of information for questions regarding your particular circumstances and school-specific aid procedures. Questions about financial aid at a particular school should always be directed to the financial aid office at that school.
  • The Federal Student Aid Information Center hotline, 1-800-4-FED-AID.
Ask the Aid Advisor has provided more than 10,000 answers to financial aid questions. Many of these appear in the Frequently Asked Questions section.

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