This section of FinAid presents information about collection agencies that specialize in student loans. Collection agencies are companies that focus on receivables management, helping lenders recover funds from borrowers who default on their loans. The types of loans collected may include Perkins loans, institutional loans, private student loans, state loans and federal loans.
Student Loan Collection Agencies
Account Control Technology, Inc. (established 1990). For more information write to Account Control Technology, Inc. PO Box 11750, Bakersfield, CA 93380-1750 or call 1-866-887-2800.
Allied Interstate, Inc.. For more information, write to Allied Interstate, Inc., PO Box 26190, Minneapolis, MN 55426 or call 1-800-715-0395.
Client Services, Inc. has a student loan division that handles accounts for colleges, universities, and state guarantors. They generate all follow-up, including collection letters and skiptracing. For more information, call 1-800-521-3867 or 1-636-947-2321, fax 1-636-947-1565, or write to Client Services, Inc., 3451 Harry S. Truman Blvd., St. Charles, MO 63301-4047.
Coast Professional, Inc. For mroe information, write to Coast Professional, Inc., PO Box 2899, West Monroe, LA 71294 or call 1-888-869-1170.
CollectCorp. For more infromation, write to CollectCorp, PO Box 960, Phoenix, AZ 85001 or call 1-877-719-7015.
Collection Technology, Inc. (founded 1954). For more information, write to Collection Technology, Inc., PO Box 2036, Monterey Park, CA 91754 or call 1-800-620-4284.
Collecto, Inc. Dba Collection Company of America (owned by EOS Group). For more information, write to Collection Company of America, PO Box 5369, Norwell, MA 02061-5369 or call 1-800-896-0282.
ConServe. For more information, write to ConServe, PO Box 190, Fairport, NY 14450-0190 or call 1-866-804-1700.
DEBTCOM Incorporated (DCI) is a collection agency and consulting firm specializing in collecting consumer, commercial, educational and student loan debt. For more information, call 1-800-966-6375 or 1-713-785-5419, fax 1-713-785-3214, write to DEBTCOM Incorporated, 7457 Harwin, Suite 115, Houston, TX 77036, or send email to firstname.lastname@example.org.
Delta Management Associates, Inc.. For more information, write to Delta Management Associates, Inc., PO Box 9192, Chelsea, MA 02150-9192 or call 1-866-441-1957.
Diversified Collection Services, Inc. (owned by Performant). For more information, write to Diversified Collection Services, Inc., PO Box 9049, Pleasanton, CA 94566-9049 or call 1-888-335-6267.
Enterprise Recovery Systems, Inc. (founded 1988). For more information, write to Enterprise Recovery Systems, Inc., PO Box 5288, Oak Brook, IL 60522 or call 1-888-377-5000.
Financial Asset Management Systems, INC. (FAMS) (founded 1993). For more information, write to Financial Asset Management Systems, INC. (FAMS), PO Box 451109, Atlanta, GA 31145-9109 or call 1-888-668-6925.
FMS Investment Corp. (dba Financial Management Systems) (founded 1992). For more information, write to Financial Management Systems, PO Box 1423, Elk Grove Village, IL 60009-1423 or call 1-800-889-6321.
GC Services (founded 1957). For more information, write to GC Services, PO Box 27323, Knoxville, TN 37927 or call 1-866-846-9964.
Immediate Credit Recovery Inc. (founded 1990). For more information, write to Immediate Credit Recovery Inc., PO Box 965363, Marietta, GA 30066 or call 1-866-401-7190.
National Recoveries (founded 1991). For more information, write to National Recoveries, PO Box 48367, Minneapolis, MN 55448 or call 1-877-221-9729.
National Service Bureau, Inc. (NSB), established 1986, is a national collection agency that recovers delinquent accounts in the commercial, financial, retail, insurance, medical and student loan industries. For more information, call 1-800-798-1674, fax 1-888-553-9692, or send email to email@example.com.
NCO. For more information, write to NCO, PO Box 4929, Trenton, NJ 08650-4929 or call 1-888-475-6741.
Pioneer Credit Recovery, Inc. (founded 1980, owned by Sallie Mae). For more information, write to Pioneer Credit Recovery, Inc., PO Box 99, Arcade, NY 14009 or call 1-888-287-0571.
Premiere Credit of North America, LLC (owned by ECMC). For more information, write to Premiere Credit of North America, LLC, PO Box 19289, Indianapolis, IN 46219 or call 1-866-808-7286.
Progressive Financial Services. For more information, write to Progressive Financial Services, PO Box 24098, Tempe, AZ 85285 or call 1-800-745-2345.
Regency Credit, LLC is a full service collection agency. They collect defaulted education debt, in addition to collections in other industries. For more information, call 1-800-419-0410, fax 1-602-437-9927, write to Regency Credit, LLC, 4246 East Wood Street, #500, Phoenix, AZ 85040, or send email to firstname.lastname@example.org.
Transworld Systems is a full service collection agency. They collect defaulted education debt and student accounts, including Stafford and PLUS loans. For more information, call 1-888-446-4733 or 1-707-584-4225, fax 1-707-584-8746, or write to TransworldSystems, 5880 Commerce Boulevard, Rohnert Park, CA 94928-1651.
Van Ru Credit Corporation. For more information, write to Van Ru Credit Corporation, PO Box 1027, Skokie, IL 60076-8027 or call 1-888-337-8331.
West Asset Management, Inc. (founded 1986). For more information, write to West Asset Management, Inc., PO Box 105646, Atlanta, GA 30348 or call 1-800-270-1022.
Windham Professionals, Inc. (founded 1982). For more information, write to Windham Professionals, Inc., PO Box 400, East Aurora, NY 14052 or call 1-877-719-4440.
See also the list of collection agencies on the US Department of Education web site.
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